Articles on: Getting Started

I didn't receive my verification code

If the code has not arrived within a few minutes, work through these in order.


  1. Check your Spam or Junk folder.
  2. Confirm your email address was typed correctly. A typo is the most common cause.
  3. If you use Gmail, check the Promotions and Social tabs.
  4. Use the resend option on screen.


About code expiry


The code is valid for 5 minutes. After that it is no longer accepted and you will need a new one.


If you requested a code more than once, only the most recent one works. Earlier codes are invalidated the moment a new one is sent.


If you have tried all of the above, contact support and tell us which email address you are trying to register with.

Updated on: 06/08/2026

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